NewTown Energy installs and configures compatible programmable and smart thermostats. We check system type, staging, heat-pump controls, wiring, C-wire needs, accessory control, sensor placement, Wi-Fi setup, and operating settings.
Gas Technicians
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Thermostat is unresponsive and changing batteries doesn't help.
The room feels much hotter or colder than the reading.
Wanting Wi-Fi control, scheduling, remote access, energy usage tracking, and better control over a multi-stage or heat pump system.
The temperature on the display and the temperature in the room do not agree.
A mercury or dial thermostat, or one with a blank or intermittent display.
We check for a C-wire and ensure compatibility with your system.
We remove the old control, then mount, wire, and configure the new thermostat.
We set up staging, heat pump balance points and backup heat settings, and IAQ controls, then test each mode.
We help you connect to Wi-Fi and explain how to use the app.
You should know what failed, what can wait, what needs attention now, and what the work will cost before it starts.
Call or submit the short service form.
A qualified technician inspects, tests, and identifies the likely cause.
We explain recommended work, alternatives, timing, and pricing.
We perform approved work, confirm operation, and leave the area clean.
* We provide clear, straightforward pricing before any work begins.
Financing is available through Financeit. Get 12 months at 0% on approved credit. On longer plans, payments are structured on a 180-month amortization to keep them low, on a 60-month term at 7.99%. The loan is fully open, so you can pay it down or pay it off at any time with no penalties.
While some are DIY-friendly, improper wiring can blow a fuse on your furnace control board or cause a heat pump to run inefficiently. Professional installation ensures proper configuration.
A common wire provides continuous 24V power to smart thermostats. If you don't have one, we can often pull new wire or install an adapter.
Most will, but not all — it depends on your equipment type and the wiring at the thermostat. We confirm compatibility before installing anything rather than after.
We can supply and install the thermostat, or install one you have already bought. Either way we confirm it is compatible with your equipment before fitting it.